Privacy Policy

Last updated: February 2026

This Privacy Policy explains how HighProtein.io (“we,” “us,” or “our”) collects, uses, and protects your information when you use our website, mobile app, and related services (collectively, the “Service”).

By using our Service, you agree to the collection and use of information in accordance with this Policy.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: such as your name, email address, and contact details when you join our waitlist or create an account.
  • Onboarding & Nutrition Data: Information you provide during onboarding, including age, weight, height, fitness goals, dietary preferences, and meals you log.
  • Usage Data: IP address, device type, and diagnostic data to help us improve the Service.

2. Third-Party AI Processing & Data Sharing

To provide you with personalized fitness and nutrition plans, we utilize third-party Artificial Intelligence services. Specifically:

  • Third-Party Provider: We share data with OpenAI, LLC.
  • Data Shared: We share your onboarding data (e.g., fitness goals, physical metrics, and dietary preferences).
  • Anonymization: We do not share your name, email address, or any direct identifiers with OpenAI. The data is sent privately and analyzed anonymously.
  • Purpose: This data is used by OpenAI to analyze your profile and generate a customized nutrition and protein plan tailored to your needs.
  • Consent: We will explicitly ask for your permission within the app before any personal data is shared with OpenAI for the first time.

3. How We Use Your Information

In addition to the AI processing mentioned above, we use the information to:

  • Provide, operate, and maintain the Service;
  • Personalize your experience;
  • Send service-related emails or updates;
  • Detect, prevent, and address technical or security issues.

4. Legal Basis (for EU/EEA users)

Our legal bases for processing your personal data include:

  • Your consent; (specifically for AI plan generation)
  • Performance of a contract with you;
  • Our legitimate interests;
  • Compliance with legal obligations.

5. Cookies

We use cookies to operate our website and remember your settings. You can instruct your browser to refuse all cookies.

6. Sharing Your Information

We do not sell your personal information. We share information only with:

  • Service Providers: Including hosting partners and AI processors (OpenAI) as described in Section 2.
  • Legal requirements: If required to do so by law.

7. Data Security

We use industry-standard technical safeguards to protect your information. While we take every precaution, no method of transmission over the Internet is 100% secure.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Policy.

9. Your Rights

You have the right to access, update, or delete the personal information we hold about you. Contact us at support@highprotein.io to exercise these rights.

10. Children’s Privacy

Our Service is not directed to children under 13. If we learn we have collected data from a child under 13, we will delete it immediately.

11. Changes to This Policy

We may update this Privacy Policy. We will notify you of changes by posting the new Policy on this page and updating the date.

12. Contact Us

If you have questions about this Privacy Policy, contact us at:

📧 support@highprotein.io