Privacy Policy

Last updated: November 2025

This Privacy Policy explains how HighProtein.io (“we,” “us,” or “our”) collects, uses, and protects your information when you use our website, mobile app, and related services (collectively, the “Service”).

By using our Service, you agree to the collection and use of information in accordance with this Policy.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: such as your name, email address, and contact details when you join our waitlist, create an account, or contact us.
  • Nutrition / App Data: meals you log, serving sizes, protein intake, timestamps, preferences, and other data you voluntarily enter in the app.
  • Usage Data: IP address, device type, browser type, pages visited, time and date of visit, and other diagnostic data to help us improve the Service.
  • Cookies and Similar Technologies: we may use cookies or local storage to keep you signed in and to remember your preferences.

2. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain the Service;
  • Personalize your experience and show you relevant protein/meal-related content;
  • Send you service-related emails or updates you requested;
  • Improve the design, performance, and features of HighProtein.io;
  • Communicate with you about new features, offers, or promotions (you can opt out at any time);
  • Detect, prevent, and address technical or security issues.

3. Legal Basis (for EU/EEA users)

If you are in the European Economic Area (EEA), our legal bases for processing your personal data may include:

  • Your consent;
  • Performance of a contract with you;
  • Our legitimate interests (to run and improve the Service);
  • Compliance with legal obligations.

4. Cookies

We use cookies to operate our website and remember your settings. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some parts of the Service may not function properly without cookies.

5. Email Communications

When you submit your email to join the waitlist or create an account, we may send you product updates, onboarding messages, or marketing emails. You can unsubscribe at any time by clicking the “unsubscribe” link in our emails.

6. Sharing Your Information

We do not sell your personal information. We may share information in the following situations:

  • Service Providers: with trusted third parties that help us host, analyze, or send emails on our behalf;
  • Business transfers: if we merge, are acquired, or sell assets, your information may be transferred as part of that transaction;
  • Legal requirements: if required to do so by law or in response to valid requests by public authorities.

7. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the Internet or method of electronic storage is 100% secure, so we cannot guarantee absolute security.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law.

9. Your Rights

Depending on your location, you may have the right to access, update, or delete the personal information we hold about you. You may also request to opt out of marketing communications.

To exercise these rights, contact us at support@highprotein.io.

10. Children’s Privacy

Our Service is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe your child has provided us with personal information, please contact us and we will delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the new Policy on this page and update the “Last updated” date above. Your continued use of the Service after changes are posted constitutes your acceptance of the changes.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:

📧 support@highprotein.io